Term and Conditions

Welcome to GreenNest Store! These Terms and Conditions govern your use of our website greenplantsstore.com and your purchases from our store. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

GreenNest Store specializes in providing gardening enthusiasts worldwide with healthy plants and high-quality gardening supplies to help cultivate beautiful green spaces.

2. User Obligations and Responsibilities

As a user of our website and customer of our store, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems
• Ensure that any plants you purchase are suitable for your local climate and legal to import to your location
• Provide appropriate care for live plants upon receipt, as we cannot be responsible for plants after delivery
• Comply with all applicable local laws and regulations regarding plant importation and cultivation

3. Products and Services Description

GreenNest Store offers a variety of plants and gardening supplies, including but not limited to:

• Fruit trees (Apple Trees, Avocado Trees, Cherry Trees, Citrus Trees)
• Flowering shrubs (Azaleas, Camellia Shrubs, Cherry Blossom Trees, Clematis)
• House plants (Air Purifying House Plants, Carefree House Plants)
• Ornamental plants (Arborvitae Trees, Ash Trees, Bamboo Trees, Birch Trees, Boxwood Shrubs, Cedars)
• Berry plants (Blackberry Bushes, Blueberry Bushes)
• Specialty plants (Banana Trees, Bougainvillea Plants)

We make every effort to display our products as accurately as possible, but please note that the actual colors and appearances may vary depending on your device’s display and natural variations in plants.

4. Order and Payment Terms

Order Processing

All orders are subject to availability and confirmation of order price. We carefully prepare orders with attention to plant health and safe packaging. Orders are processed within 1-2 business days after payment confirmation.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment card details on our servers.

Pricing and Taxes

All prices are shown in US dollars. Customers are responsible for any customs duties, taxes, or other import fees that may be applied by their country’s authorities.

5. Shipping Policy

We ship to most countries worldwide, except for some Asian countries and remote locations. We offer two shipping options:

Standard Shipping

• Cost: $12.95
• Carrier: DHL or FedEx
• Delivery Time: 10-15 business days after shipment

Free Shipping

• Available on orders over $50
• Carrier: EMS
• Delivery Time: 15-25 business days after shipment

6. Returns and Refunds

Due to the perishable nature of our products, we have specific return policies:

Returns Timeframe

We accept returns and exchanges within 15 days of your order delivery date. We cannot process requests received after this period.

Non-Returnable Products

The following products cannot be returned or exchanged due to their perishable nature:

• All live plants
• Seasonal items with specific requirements
• Clearance items marked as final sale

Important Exception

If your plant arrives damaged or in poor condition, please contact us within 48 hours of delivery, and we will work with you to find a solution.

Return Process

To initiate a return, contact our customer service team at [email protected] within 15 days of receiving your order. Please include your order number and details about the reason for return.

Refunds

If your return is approved, we will process your refund to your original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of GreenNest Store or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent. The GreenNest Store name and logo are trademarks of our company.

8. Limitation of Liability

GreenNest Store will not be liable for any indirect, special, or consequential damages arising out of or in connection with the use of this website or the purchase of our products.

Our total liability to you for any claim related to these terms or your use of our website shall not exceed the amount you paid for the products in question.

9. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for information about how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Oklahoma, United States. Any disputes relating to these terms or your use of our website will be subject to the exclusive jurisdiction of the courts of Oklahoma.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes constitutes your acceptance of the new terms.